About Us

Innovative Cyber Systems was established and founded in 2008 as a call center. We later changed our business focus to that of an I.T. Help Desk, noticing that many small and medium sized businesses could not afford to set up their own I.T. Department, so we decided to specialized in the Help Desl arena.

The company was founded by David Henderson who has certificates in the following disciplines.

From Linkedin Learning:

Customer Service: Handling Abusive Customers

CompTIA A+ (220-1001} Cert Prep 1: The Basics

CompTIA A+ {220-1001} Cert Prep 2: Microprocessing and RAM

CompTIA A+ {220-1001} Cert Prep 3: Core Hardware

CompTIA A+ {220-1001} Cert Prep 5: Display Technologies

CompTIA A+ {220-1001 and 220-1002 Cert Prep: The Basics

CompTIA A+ {220-1001} Cert Prep 6: Physical Networking

CompTIA A+ {220-1001} Cert Prep 7: Understanding Networking

 

From Google Certificate/Coursera:

The Bits and Bytes of Computer Networking

System Administration and I.T. Infrastructure Services

Technical Support Fundamentals

Certificate in Computer Networking

From Udemy

I.T. Help Desk Professional

University of Phoenix

Associates Degree in I.T. Course of Study Information Technology and Computer Programming

Cuyahoga Community College

Studied Business Management

Baldwin Wallace University

Studied Business Administration/Management

The Open University

Introduction To Cyber Security

Noble Work Foundation

Certificate in I.T. Professional Help Desk

Alison Education Company

CompTIA A+ 1000 -Part 1

CompTIA A+ 1000 -Part2

CompTIA Cloud+ Basic

Over 15 Years Experience in the Customer Service Field

Skillweed

Fundamentals of I.T., Cyber and Goverance, Risk, and Compliance  {GRC} Introduction